Privacy Policy

Overview

The Everyday Ops is an AI consulting and implementation service. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.

This Privacy Policy applies to all information collected through our website (everydayops.com), our audit intake forms, our client engagements, and any related services we provide.

By using our website or requesting our services, you agree to the collection and use of information as described in this policy. If you have questions at any time, please reach out — we're happy to talk through any concerns.

Information we collect:

Information you provide directly

When you interact with The Everyday Ops — through our website forms, email, or during a client engagement — we may collect:

Your name, email address, phone number, and business name
Your business website URL and social media handles
Your industry, business type, and role within your organization
Responses to audit intake questions, including descriptions of your business challenges and current tool usage
Communications you send us via email, contact forms, or messaging
Payment information processed through our secure third-party payment processor (we do not store full payment card details)

Information collected during audit sessions

During a social media or website audit, we review publicly available information on your business profiles and platforms. This may include content, engagement data, and profile information that is visible to any member of the public on those platforms. We do not access or store any private account credentials, passwords, or non-public data.

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and general geographic location
Browser type and version
Pages visited and time spent on each page
Referring website or source
Device type (desktop, mobile, tablet)

How we use your information

We use the information we collect to:

Deliver audit reports, training, and consulting services you have requested
Communicate with you about your engagement, including scheduling, follow-ups, and report delivery
Send service-related emails such as booking confirmations or session reminders
Improve our audit processes, service offerings, and website experience
Process payments for paid services
Comply with legal obligations
With your consent, send you educational content, tips, or promotional offers related to AI and business operations

We do not sell your personal information. We do not use your information to train AI models. We do not use your business data for any purpose other than delivering your services.

Sharing your information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers

We work with trusted third-party vendors to operate our business, including scheduling tools, payment processors, email platforms, and document delivery services. These providers have access to your information only as needed to perform their services and are contractually required to keep it confidential.

Legal requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers

In the event of a merger, acquisition, or sale of all or part of The Everyday Ops, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

With your consent

We may share your information for any other purpose with your explicit consent.

AI tools & third-party platforms

As an AI consulting company, we use AI tools in the course of delivering our services — including tools such as Claude (Anthropic), ChatGPT (OpenAI), Google Gemini, and others. We want to be transparent about how this works:

We may use AI tools to assist in drafting audit reports, generating recommendations, or building client deliverables
We do not input sensitive personal or financial information into AI tools without your knowledge
When we use AI tools to process your business context, we do so in a way consistent with those platforms' own privacy policies
We may use tools like NotebookLM (Google) to create interactive report deliverables — these are governed by Google's privacy policy

We will always inform you of any AI tools used specifically in delivering your engagement and obtain your consent before using tools that require sharing identifiable business data.

Cookies & tracking

Our website may use cookies and similar tracking technologies to improve your experience and understand how visitors use our site. Cookies are small data files placed on your device.

We may use:

Essential cookies — necessary for the website to function (e.g., form submissions)
Analytics cookies — to understand how visitors interact with our site (e.g., Google Analytics)
Marketing cookies — if we run advertising campaigns, to measure their effectiveness

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some features of our website.

Data retention

We retain your personal information for as long as necessary to deliver your services and fulfill our legal obligations. Specifically:

Client records (audit reports, communications, session notes) are retained for a minimum of 3 years following the completion of your engagement
Payment records are retained as required by applicable tax and accounting laws
Website inquiry data is retained for up to 12 months if no engagement follows
Marketing email opt-in data is retained until you unsubscribe

When information is no longer required, we securely delete or anonymize it.

Your rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access — the right to request a copy of the personal information we hold about you
Correction — the right to request that we correct inaccurate or incomplete information
Deletion — the right to request that we delete your personal information, subject to certain legal exceptions
Opt-out of marketing — the right to opt out of receiving promotional communications from us at any time
Data portability — the right to receive your information in a structured, machine-readable format
Withdraw consent — where we rely on consent to process your data, the right to withdraw that consent at any time

To exercise any of these rights, please contact us using the information in the Contact section below. We will respond within 30 days.

If you are located in California, you may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information and do not discriminate against users who exercise their privacy rights.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Secure (HTTPS) transmission of data on our website
Use of reputable, security-focused third-party tools and platforms
Limiting access to your information to team members who need it to deliver your services

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

Children's privacy

Our services are intended for business owners and professionals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe we have collected information from a minor, please contact us immediately.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out to us directly. We take privacy seriously and will respond promptly. Email us at theeverydayops@gmail.com